WebCamper offers a wide range of vehicles, from vans to luxurious motorhomes. The fleet also includes some caravans. The following steps can help you to find the perfect WebCamper for your road trip:

·         Number of travelers: Vans are more suitable for groups of 2 to 3, while other motorhomes can accommodate up to 6 people.

·         Type of journey: The type of journey significantly influences the choice of the right camper, as different regions and travel styles impose specific demands on the vehicle. In southern countries such as Italy, where narrow roads and small alleyways are typical, compact campers are an excellent choice due to their agility and ease of maneuverability. For offroad adventures or trips through rugged terrain, such as in Scandinavia or the Balkans, a camper with four-wheel drive from the ‘Expedition’ category is recommended to ensure maximum safety and flexibility. For longer journeys focused on comfort, spacious campers from the ‘Comfort’ or ‘Luxury’ categories, equipped with extensive features, are ideal for making long distances and overnight stays more comfortable. Therefore, the choice of camper should always be tailored to the specific requirements of the planned journey.

·         Travel destination: All our motorhomes are suitable for trips to warmer countries. If you’d like an additional parking air conditioning, this can be booked as an additional option with selected motorhomes. If you’re planning a road trip to a winter destination, you can choose a motorhome specifically designated as suitable for winter.

·         Dog friendly: Dogs are permitted in specific vehicles explicitly marked as dog friendly. You can easily find these options using the filter function by selecting "Dog friendly." Each vehicle allows a maximum of one dog for an additional fee of €150 to cover extra cleaning costs. If you have another pet or more than one dog, feel free to contact us.

All vehicles can be driven with a Class B driver's license, except for those where the description explicitly states a different license category. For such vehicles, a Class C1 driver's license is required. Independent of the age, the driver must have been in possession of a valid B driving license for at least 6 months. This applies to all drivers who drive the vehicle during the rental period.

Travelling within the member states of the European Union, the European Free Trade Association, the United Kingdom and Andorra is permitted within the framework of the rental of the vehicle, unless otherwise provided in the rental agreement. This also applies to travel to Albania, Bosnia and Herzegovina, Kosovo, Monaco, North Macedonia, San Marino and Serbia. When travelling to countries not listed, you must obtain the prior written consent from WebCamper.

Everything you need for your camping holiday is included in our rental price. You will receive a fully equipped vehicle and thanks to our additionally bookable packages and options, you can travel carefree all the time. All further details are on the ‘Rent’ page on our website.

We don’t have a kilometre limit.

Some of our motorhomes are suitable for winter road trips. You can find these immediately using the filter function ‘Suitable for winter’. Our winterised vehicles have the right tyres, are equipped with auxiliary heating (diesel or gas) and snow chains can also be booked. And of course you don't have to travel without hot water (exception: Adventure models). For selected models, a four-wheel-drive option can also be added. If you plan to travel to Arctic regions or areas with extreme subzero temperatures, our team is happy to assist you in selecting the right camper for your needs.

Smoking is strictly prohibited in any rental vehicle. If the ban on smoking is not observed in the rented vehicle, €500 will be charged to compensate for nuisance and for professional cleaning of traces of smoke.

You can reserve your WebCamper online, by telephone or by e-mail. In the case of a telephone or e-mail booking, you first receive a written offer by e-mail, which must be confirmed within 48 hours. If this is not the case, the offer is cancelled.

After preservation of the confirmation, changes are only possible with the express consent from WebCamper. If the rental period is changed, the reservation is regarded as a cancellation and new reservation. In this respect, the cancellation conditions apply. In case of booking the Flex-Option in the event of cancellation up to 48 hours before the start of the rental period, you are allowed to rebook free of charge or receive a voucher for the amount of the rental price for a later booking. If the rebooking results in higher total costs, the difference must be paid. In case of lower total costs, WebCamper will provide you with a voucher for the difference.

A deposit in the amount of €200 is due upon conclusion of the contract, but no later than seven (7) days after return of the written confirmation. The balance must be paid no later than 60 days before the start of the rental. A security deposit of €1,200 (€200 with carefree package) must be deposited when taking over the vehicle, which can be paid in cash or by bank card. This will be retained during the trip and may be charged with deductions for any incurred costs. If no costs arise, it will be automatically released (via credit card) or refunded in cash.

In the event of a cancellation, the following tiered cancellation fees will apply. This also applies to the cancellation of booked additional packages and options.

Up to 60 days before the start of the lease: €30
59 to 45 days: 25%
44 to 30 days: 50%
29 to 8 days: 75%
7 to 1 day(s): 90%
In the event of non-appearance, invalid identification documents or unfitness of the driver to drive: 100%

Cancellation must be done in writing.

The handover and return of your WebCamper occurs at the location of the selected rental station:

·         Canach (LU): 36 Rue d'Oetrange, L-5411 Canach
·         Saarlouis (DE): Industriestraße 3, D-66740 Saarlouis 

The handover takes place on the first rental day from 2 pm free of charge, by prior appointment (from 9 am if the ‘Early Pick up’ option is booked). The vehicle can also be picked up on Saturdays for an additional fee of €50. Please allow approximately one hour for the vehicle pick up.

Returns (Monday to Friday) are possible by 10:45 am on the day of return at no extra charge (by 4 pm if the ‘Late Drop off’ option is booked). The vehicle can be returned at weekends for a fee of €50. The vehicle must be returned with a full tank of fuel and cleaned inside, depending on the selected additional option.

The rental price includes a liability- and fully comprehensive insurance with an excess of €1,200 (€200 with carefree package) for the vehicle. The excess applies per damage. The insurance does not cover interior and tyre damages, any damage to the awning and pop-up roof, windscreen and vehicle underfloor damage as well as any damage resulting from incorrect fueling (fuel, oil and water tank), improper usage or the loss of keys. When booking the carefree package, the following damage is also covered by the insurance: damage to the interior, tyres, awning and pop-up roof, windscreen and vehicle underfloor.

In the event of an accident or breakdown (not) caused by the lessee, where further travel is not possible, WebCamper reserves the right either to have the vehicle repaired within a reasonable period or replaced with an equivalent or higher-value vehicle.

If not self-inflicted: If it is not possible to repair or replace the vehicle within a reasonable period, you’re entitled to a refund for the remaining rental days. Additionally, WebCamper will cover the costs for your return transportation and the one of your companions in this case. The coverage of return transportation costs expressly applies only to persons. If you decline the return transportation option offered by the lessor, you must organize and pay for it yourself.

If (partial) self-inflicted: Any costs for repairs, replacement and return of the vehicle that are not covered by insurance must be borne by you. Your return transportation, as well as that of your companions, must also be paid by yourself. There is no entitlement to a refund for the remaining rental days.

In the event of an accident, a breakdown, damage or theft, you must contact WebCamper immediately.

Emergency numbers:
6 am – 10 pm: +352 691 384 041
24/7: +352 35 65 75 – 256

WebCamper informs you about the next steps and leads you to a partner garage to repair the vehicle. You’re not entitled to make yourself repairs or modifications to the vehicle without the express written consent of the lessor. In the event of theft, fire, damage caused by game or accident, you are obliged to inform the local police. If the incident is not reported to the police, we kindly ask for your understanding that you will be responsible for any resulting costs.

The storage space varies depending on the camper model, with the Adventure category offering the least storage capacity. For most vehicles, a bike rack can be booked as an additional option, allowing you to easily bring your bikes on your road trip and enjoy even more freedom on wheels. The SUP available as an additionally bookable option is packed in a backpack (approx. 1 m * 0.4 m * 0.25 m) to minimize the space it occupies in the storage area.

Please note that you are responsible informing yourself about the applicable toll systems in the countries you travel through. If prior registration of the vehicle for toll systems is required, you can request the license plate number and additional vehicle details from WebCamper in advance.

The vignette system differs from distance-based tolls. In the following EU countries, a vignette is required for the use of certain roads, particularly highways: Switzerland (bookable as an additional option), Austria, Bulgaria, Czech Republic, Hungary, Romania, Slovakia, and Slovenia, etc.

Each WebCamper is equipped with a German environmental sticker ‘Umweltplakette’ and the French Crit’Air vignette. When booking, it is your responsibility to independently check the sticker requirements of the countries you plan to visit. If prior registration of the vehicle for additional stickers is required, you can request the license plate number and additional vehicle details from WebCamper in advance.